Skipping Step Zero
AI can help us get to the complaining-about-proposed-software stage faster.
Author: Rich Ziade
What Makes People Lean Into Software?
It can’t all be appetizers. Sometimes you need to serve an entree.
Too Much of a Good Thing
Most people use very little of the software that’s put in front of them.
We’ve Failed Again, Which Is Good and Normal
Mobile was really, really late—but we can only go up from here.