Aboard Privacy Policy

Last updated May 2023

Privacy Policy

This Privacy Policy explains how Aboard Holdings LLC (“Aboard,” “we,” or “us”) collects, uses, and discloses information about you. This Privacy Policy applies when you use our websites, mobile applications, and other online products and services that link to this Privacy Policy (collectively, our “Services”), contact our customer service team, engage with us on social media, or otherwise interact with us. 

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or providing you with a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you. 

Contents

Collection of Information

Information You Provide to Us 

We collect information you provide directly to us. For example, you share information directly with us when you create an account, fill out a form, submit or post content through our Services, communicate with us via third-party platforms, request customer support, or otherwise communicate with us. The types of personal information we may collect include your name, display name, username, bio, email address, business information, your content, including your avatar image, photos, posts, responses, and series published by you, and any other information you choose to provide. 

We do not collect payment information through our Services. We rely on third parties to process payments in connection with our Services. Any information you provide to facilitate such a payment is subject to the third-party payment processor’s privacy policy, and we encourage you to review this policy before you provide any information to the payment processor. 

Aboard is a chat platform. All user-generated chat content is sent encrypted from computers and mobile phones and is stored on our servers in unencrypted form. Please use your judgment and discretion when chatting on Aboard. If you’re looking for a fully encrypted end-to-end chat experience, there are better options. 

Information We Collect Automatically When You Interact with Us

In some instances, we automatically collect certain information, including:

  • Activity Information: We collect information about your activity on our Services, such as logging in, creation of spaces, stacks or cards or inviting others. 
  • Device and Usage Information: We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version. We also collect information about your activity on our Services, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Services. 
  • Information Collected by Cookies and Similar Tracking Technologies: We use tracking technologies, such as cookies and web beacons, to collect information about you. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Services and in our emails to help deliver cookies, count visits, and understand usage. We also work with third party analytics providers who use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, and links clicked. This information may be used by Aboard and others to, among other things, analyze and track data, determine the popularity of certain content, deliver content targeted to your interests on our Services, and better understand your online activity. For more information about cookies and how to disable them, see Your Choices below. 

Information We Collect from Other Sources 

We obtain information from third-party sources. For example, we may collect information about you from social networks, accounting services providers and data analytics providers. Additionally, if you create or log into your Aboard account through a third-party platform (such as Apple, Facebook, Google, or Twitter), we will have access to certain information from that platform, such as your name, lists of friends or followers, birthday, and profile picture, in accordance with the authorization procedures determined by such platform. 

Information We Derive 

We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your location based on your IP address or infer reading preferences based on your reading history. 

Use of Information

We use the information we collect to provide, maintain, and improve our Services, which includes publishing and distributing user-generated content, and personalizing the content you see. We also use the information we collect to: 

  • Create and maintain your Aboard account; 
  • Process transactions and send related information, such as confirmations, receipts, and user experience surveys; 
  • Send you technical notices, security alerts, and support and administrative messages;
  • Respond to your comments and questions and provide customer service; 
  • Communicate with you about new content, products, services, and features offered by Aboard and provide other news and information we think will interest you (see Your Choices below for information about how to opt out of these communications at any time); 
  • Monitor and analyze trends, usage, and activities in connection with our Services; 
  • Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of Aboard and others; 
  • Debug to identify and repair errors in our Services; 
  • Comply with our legal and financial obligations; and 
  • Carry out any other purpose described to you at the time the information was collected. 

Sharing of Information

We share personal information in the following circumstances or as otherwise described in this policy: 

  • We share personal information with other users of the Services. For example, if you use our Services to invite others or publicly share content, certain information about you will be visible to others, such as your name, photo, bio, other account information you may provide, and potentially, information about your activities on our Services.
  • We share personal information with vendors, service providers, and consultants that need access to personal information in order to perform services for us, such as companies that assist us with web hosting, storage, and other infrastructure, analytics, payment processing, fraud prevention and security, customer service, communications, and marketing. 
  • We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements. If we are going to disclose your personal information in response to a legal process, we will give you notice so you can challenge it (for example by seeking court intervention), unless we are prohibited by law or believe doing so may endanger others or cause illegal conduct. We will object to legal requests for information about users of our Services that we believe are improper. 
  • We may share personal information if we believe that your actions are inconsistent with our Terms of Service or Content Rules, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Aboard, our users, the public, or others. 
  • We share personal information with our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests. 
  • We may share personal information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • Personal information is shared between and among Aboard and our current and future parents, affiliates, and subsidiaries and other companies under common control and ownership. 
  • We share personal information with your consent or at your direction. 
  • We also share aggregated or de-identified information that cannot reasonably be used to identify you. 

Transfer of Information to the United States and Other Countries

Aboard is headquartered in the United States, and we have operations and service providers in the United States and other countries. Therefore, we and our service providers may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction. For example, we transfer personal data to Amazon Web Services, one of our service providers that processes personal information for us in various data center locations across the globe. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it. 

Your Choices

Account Information 

You may export or delete your account information by submitting a support request to do so. Please note that if you choose to delete your account, we may continue to retain certain information about you as required by law or for our legitimate business purposes. 

If you have invited users or publicly shared spaces in Aboard, that content is not considered part of your account information and will not be deleted.

Aboard reserves the right to use your publicly shared content after you have decided to delete your account on Aboard. If your space was not shared with anyone and you choose to delete your account, then those spaces that are only accessible by you will be deleted. 

Cookies 

Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services. 

Manage Cookie Preferences

You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

Communications Preferences 

You may opt out of receiving certain communications from us, such as digests, newsletters, and activity notifications, by following the instructions in those communications. If you opt out, we may still send you administrative emails, such as those about your account or our ongoing business relations. 

Mobile Push Notifications 

With your consent, we may send push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device. 

Your California Privacy Rights

The California Consumer Privacy Act or “CCPA” (Cal. Civ. Code § 1798.100 et seq.) affords consumers residing in California certain rights with respect to their personal information. If you are a California resident, this section applies to you. 

Aboard does not sell your personal information.

Subject to certain limitations, you have the right to (1) request to know more about the categories and specific pieces of personal information we collect, use, and disclose about you, (2) request deletion of your personal information, (3) opt out of any sales of your personal information, if we engage in that activity in the future, and (4) not be discriminated against for exercising these rights. You may make these requests by emailing us at privacy@aboard.com. We will not discriminate against you if you exercise your rights under the CCPA. 

If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. This may include requiring you to verify your identity. If you are an authorized agent seeking to make a request, please contact us. 

Additional Disclosures for Individuals in Europe

If you are located in the European Economic Area (“EEA”), the United Kingdom, or Switzerland, you have certain rights and protections under applicable law regarding the processing of your personal data, and this section applies to you. 

Legal Basis for Processing 

When we process your personal data, we will do so in reliance on the following lawful bases: 

  • To perform our responsibilities under our contract with you (e.g., providing the products and services you requested). 
  • When we have a legitimate interest in processing your personal data to operate our business or protect our interests (e.g., to provide, maintain, and improve our products and services, conduct data analytics, and communicate with you). 
  • To comply with our legal obligations (e.g., to maintain a record of your consents and track those who have opted out of non-administrative communications). 
  • When we have your consent to do so (e.g., when you opt in to receive non-administrative communications from us). When consent is the legal basis for our processing your personal data, you may withdraw such consent at any time. 

Data Retention 

We store personal data associated with your account for as long as your account remains active. If you choose to delete your account by submitting a request on our support form, we reserve the right to store other personal data for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. 

Data Subject Requests 

Subject to certain limitations, you have the right to request access to the personal data we hold about you and to receive your data in a portable format, the right to ask that your personal data be corrected or erased, and the right to object to, or request that we restrict, certain processing. To exercise your rights: 

  • If you sign up for an Aboard account, you may at any time request an export of your personal information by submitting a request to delete your account at this link.
  • You may withdraw consent by deleting your account at any time by submitting a request to delete your account at this link (except to the extent Aboard is prevented by law from deleting your information).
  • You may object at any time to the use of your personal data by contacting privacy@aboard.com.

Questions or Complaints 

If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the Data Protection Authority where you reside. Contact details for your Data Protection Authority can be found using the links below: 

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@aboard.com.