In Praise of Inauthenticity
Everyone tries to get authentic too fast. Can’t we build the relationship first?
Category: Behind the Scenes
We’ve Failed Again, Which Is Good and Normal
Mobile was really, really late—but we can only go up from here.
Process, One Pumpkin at a Time
How could you use this in a systematic, potentially repeatable way?
What About Pricing?
Let’s be honest about software in 2023: Coupons.
You Should Never Feel Good About Statistics
In a good analytics meeting, there can be absolutely no good news.